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Privacy Policy

Your privacy is important to Step 1 Credit. Please familiarize yourself with our Privacy Policy to ensure that you are aware of and understand how collect, use, transfer and store your information.

Privacy Safeguards We Use to Protect Your Information

Step 1 Credit uses industry standard Secure Sockets Layer (SSL) encryption whenever sensitive information is required; Our servers are maintained in secure facilities behind the latest firewall technologies; Login schema utilized in the online account access utilizes a modern and sophisticated approach to security; To obtain account access, one must use an SSL enabled browser, this protects the confidentiality of your personal information; Our staff is only granted limited access to the information necessary to perform service on your account. Your data cannot be transmitted or downloaded from our system by members of our staff.

Collection and Use of Personal Information

The personal information we collect allows use to provide you with client services, communicate with you regarding your account, keep you up to date on our services, content and advertising, announcements, send important notices such as communications about our terms, and/or our conditions and policies. We may also use your personal information in order to contact you to participate in marketing surveys and/or client satisfaction surveys to better improve our service and process. We may use personal information for internal purposes such as auditing or data analysis to improve services and customer communications. Additionally we may contact you about your experience using our website.

Your personal information may be shared with Step 1 Credit employees or those with a affiliate relationship to the company. All employees, staff and affiliate members will protect your personal information in accordance with Step 1 Credit Privacy Policy. Step 1 Credit will not share your personal contact information with other companies.

Step 1 Credit works with affiliate companies that provide services to you on our behalf, such as companies that provide mailing service to deliver written documents to you. The information they receive is only the information needed to provide the service. We require that the companies safeguard your personal information in accordance with Step 1 Credit’s policies.

Collection and Use of Non Personal Information

We also collect non-personal information, data in a form that does not permit direct association with any specific individual. We may collect, use and transfer, and disclose non personal information for any purpose. The following are examples of non personal information that we may collect and how we may use it; customer activity on our website, your browser automatically tells us the type of computer and operating system you are using.

Cookies and other Technologies

Step 1 Credit, like other websites, may use "cookies" and other technologies, to better help us understand user behavior, tell us which part of our website people have visited, and how long they spend there, so that we may make the Site even better.

In some of our emails to you, we may use "click-through URL". When you click one of these URL’s, they pass through a separate web servers before arriving at the web site that is your destination. We track this click-through data to help us determine interest in a particular topic and to measure the effectiveness to our customer communications.

We may use third party advertising companies to provide products and services and/or to market on our behalf. These companies may employ cookies and action tags (single pixel gifs or web beacons) to measure the effectiveness of the advertising. Any information third parties collect via cookies and action tags is completely anonymous.

Protection of Personal Information

Step 1 Credit takes precautions, including administrative, technical, and physical measures, to safeguard your personal information against loss, theft, and misuse, as well as against unauthorized access, disclosure, alteration and destruction.


Step 1 Credit does not knowingly solicit or collect personal information from children.

Third Party Sites and Services

Step 1 Credit’s web site may contain links to other sites. Step 1 Credit does not share your personal information with those web sites and is not responsible for their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Our Companywide Commitment to your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to all Step 1 Credit employees and strictly enforce privacy safeguards within the company.

Step 1 Credit may update its Privacy Policy from time to time. When we change the policy in a material way, the updated Privacy Policy will be posted to our website.

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